$299/mo + $1,500 hire
Hire Linda
Reads every email that comes in. Linda drafts the routine replies herself and flags only what genuinely needs your attention. Your inbox stays under twenty by 6pm.
Linda owns the distance between an email arriving and a decision being made about it. She reads every message that lands in your inbox or your firm's shared inbox, categories it, drafts a reply if one is warranted, and flags only the messages that genuinely require your judgment.
The work she takes off your hands: the status update request from a client you already answered twice this month. The meeting request from a vendor. The referral introduction that needs a warm reply. The opposing counsel follow-up that should go to the right partner. Linda handles all of it before you open your laptop, and she handles it in your voice, not hers.
She does not interpret. She does not give legal advice. She drafts based on the instructions you gave her during onboarding, routes the judgment calls to you with enough context to decide fast, and never lets a message sit unanswered for more than four hours during business hours.
Three real examples of Linda's work product. Voice, routing rules, and escalation thresholds are calibrated to your firm during onboarding.
Hi Marcus,
Thanks for checking in. Here is where things stand.
We submitted the title search request to Hennepin County last Thursday. Typical turnaround is five to seven business days, so we expect to hear back by Wednesday at the latest.
Once the title search comes back clean, we move to reviewing the environmental disclosure and the lease addendum you flagged on our last call. No action needed from you at this point. I will reach out as soon as we have the county response.
| Category | Received | Handled by Linda | Escalated | Avg Handle |
|---|---|---|---|---|
| Client status requests | 11 | 9 | 2 | 12 min |
| Scheduling requests | 7 | 0 (routed to Pete) | 0 | <1 min |
| Opposing counsel | 4 | 0 | 4 | 8 min |
| Vendor / admin | 12 | 12 | 0 | 1 min |
| Referrals / new business | 3 | 1 | 2 | 15 min |
| Total | 37 | 22 | 8 | 22 of 37 resolved without partner input |
Linda plugs into your email, your CRM for context, and your internal messaging for routing. We connect everything during the 14-day onboarding.
Linda learns your firm's voice, your routing rules, and your escalation thresholds during a structured 14-day onboarding.
Linda connects to your inbox and CRM. You walk through your routing logic: which senders go to which partner, what constitutes urgent, what can be handled outright without escalation.
Linda drafts every reply for your review before it goes out. You correct tone, routing decisions, and any misclassifications. Each correction narrows her error rate.
Linda handles email directly. The partner reviews at end of day via a short digest. Edge cases are flagged immediately. Voice and judgment patterns lock in.
Linda runs the inbox independently. Quality sampling continues. The 30-day check-in is already on the calendar. The inbox stays below 20 unread.
Yes. Linda works with both single-partner inboxes and shared inboxes (intake@, info@, contact@). During onboarding, you define the routing rules: which matter types go to which partner, which senders get a direct reply, and which always escalate. She applies those rules consistently and updates them when you ask.
Routing logic is built during onboarding from your existing conventions. Linda learns to recognize counterparty names from the CRM, match practice areas to the right partner by matter type, and flag ambiguous cases with a routing suggestion rather than guessing. After the first 30 days, her routing accuracy typically exceeds 95%.
You define the urgency criteria during onboarding. Common examples: any email from opposing counsel, any email mentioning a deadline within 48 hours, any email from a client whose matter is in active litigation, and any email with elevated tone (which Linda detects). Urgent flags go to you via Slack within minutes. Non-urgent queued items wait for your next batch review session.
Linda has access to your inbox in the same way a trusted administrative assistant would. She reads emails to draft replies and route them correctly, but she does not store, forward, or share message content outside the firm's systems. During onboarding you can configure specific senders or subject-line patterns to bypass her entirely, so those messages arrive in your inbox untouched.
Misrouting shows up in the daily digest, which gives the partner visibility into every routing decision Linda made that day. When you spot a misroute, you correct it through the check-in process and Linda adjusts her routing logic. The 30-day performance review includes a routing accuracy audit. If accuracy is below 95% at 30 days, we work with you to retrain her before the 90-day guarantee window closes.
Two weeks of guided setup. Running the inbox unsupervised by day 14. Performance guaranteed for the first 90 days. If she does not meet standard, we replace her or refund the hiring fee.