Pete, Scheduling Concierge
Junior · Coordinator · Available now

Pete.

Scheduling Concierge

Owns the calendar. Pete books, reschedules, sends reminders, resolves conflicts, and makes sure no one is double-booked. He speaks in your firm's voice when reaching out.

Monthly salary
$299
vs. $2,000 to $3,000 for a comparable admin assistant
One-time hiring fee
$1,500
Configuration, calendar access, voice training, 30-day onboarding
Hire Pete See Sample Work Available now  ·  14-day setup
01 / The Role

What Pete actually does on a Tuesday.

Pete owns the gap between "someone wants to meet" and "someone is on the calendar." Every step of that process, from proposing slots to attaching prep materials to following up on no-shows, is his job. Your senior people never touch scheduling.

The work he takes off your team: checking three calendars to find an open slot, typing the same "does Thursday at 2pm work?" email for the fifth time this week, updating invites when someone reschedules, sending the morning-of dial-in reminder, and chasing the contact who ghosted the last two proposed times. Pete handles all of it without being asked.

He manages complexity too. Multi-party calls with participants in different time zones. Recurring check-ins across a portfolio of active matters. External consultant slots that need to fit around court dates. Pete tracks all of it and surfaces conflicts before they become problems.

A typical Tuesday for Pete.

  • 08:15
    New discovery call request arrives. Pete checks partner calendars, finds three available 30-minute slots within the next 48 hours, and sends a scheduling email to the prospect within 6 minutes.
  • 09:30
    Prospect selects a slot. Pete sends a calendar invite with video link, a confirmation email, and prep materials specific to the matter type. Logs the booked call in the CRM.
  • 10:45
    Calendar conflict detected. Two matters are now booked for the same partner at 11:30 on Thursday. Pete identifies the conflict, moves one call without partner intervention, and sends updated invites to both parties.
  • 12:00
    Day-before reminder run. Six appointments scheduled for tomorrow. Pete sends tailored reminder emails to all participants, including updated dial-in details and any revised prep notes.
  • 14:20
    No-show. Pete waits ten minutes, sends a measured "missed you" note, and proposes three rescheduling options without escalating to the partner.
  • 16:30
    End-of-day calendar review. Sends the partner a confirmed schedule for tomorrow, noting any last-minute changes and flagging two meetings that still lack confirmed attendance.
02 / Sample Work

What Pete's actual output looks like.

Three real examples of Pete's work product. The firm name, voice, and scheduling preferences are calibrated during onboarding.

Email · Scheduling Proposal Sent 6 min after request
Slack · Conflict Alert Channel: #scheduling
# scheduling  ·  Hartwell & Reed
P
Pete Today at 10:46 AM

Scheduling conflict flagged on Daniel's calendar. The Bracken Properties discovery call and the Riverside Holdings 60-day check-in are both at 11:30 on Tuesday the 18th.

I have moved the Riverside call to 2:00pm Tuesday. Updated invites sent to both parties and CRM updated.

Let me know if 2:00pm does not work for Riverside. Backup slot is Thursday at 9:30am.

⚠ Conflict resolved · No action needed
Report · Weekly Calendar Summary Week of November 10 to 14
Calendar Summary
Week of November 10 to 14, 2026 · Hartwell & Reed
DayTimeMeetingTypeStatus
Mon Nov 1009:00amBracken Properties (discovery)DiscoveryCompleted
Mon Nov 1002:00pmInternal team standupInternalCompleted
Tue Nov 1110:30amRiverside Holdings (60-day check-in)Status updateCompleted
Wed Nov 1211:00amIncoming prospect (new inquiry)DiscoveryNo-show · rescheduled Nov 19
Thu Nov 1301:00pmLoop Development LLC (status update)Status updateCompleted
Fri Nov 1403:00pmExternal counsel coordination callCoordinationCompleted
6 meetings scheduled this week  ·  5 completed  ·  1 no-show (rescheduled)  ·  0 conflicts unresolved
03 / What Pete Connects To

The systems your firm already runs.

Pete plugs into the calendar and communication tools you have. No migration. We connect everything during the 14-day onboarding.

Calendar

Booking & management

Google Calendar, Outlook, Calendly, Cal.com
Video

Meeting links

Zoom, Google Meet, Microsoft Teams, Webex
Email

Outreach & confirmations

Gmail, Outlook, Microsoft 365
CRM

Call logging

HubSpot, Clio, Salesforce, Pipedrive
SMS

Reminders

Twilio, OpenPhone, RingCentral
Slack & Teams

Internal alerts

Slack, Microsoft Teams
Scheduling tools

Advanced booking

Acuity Scheduling, OnceHub, Doodle
Practice mgmt

Matter context

Clio, MyCase, Filevine
Multi-timezone scheduling is automatic. Pete detects time zones from email signatures and calendar settings, converts all proposed times to the recipient's local zone, and flags ambiguous cases for partner review.
04 / Onboarding

Fourteen days from offer letter to unsupervised work.

Pete learns your firm's calendar conventions, preferred meeting formats, and communication style during a structured 14-day onboarding.

Days 1 to 3

Access & voice

Pete connects to your calendars, CRM, and email. You walk him through your scheduling conventions: buffer times, preferred days for discovery calls, how you like invites formatted.

Days 4 to 7

Shadow mode

Pete drafts every scheduling email and invite for your review before it goes out. You correct tone, timing, and format preferences. He adapts with each round.

Days 8 to 11

Supervised live

Pete handles scheduling directly. You review his decisions at the end of each day, flagging anything to refine. Conflict resolution logic locks in.

Day 14

Unsupervised

Pete runs the calendar independently. Quality sampling continues. The 30-day check-in is already on the schedule.

05 / The Numbers

What Pete is measured on. What he costs. What he saves.

Performance targets

  • Calendar conflicts resolved without partner input> 90%
  • No-show follow-up rate100%
  • Meeting confirmation rate (invites accepted)> 85%
  • Calendar accuracy (zero scheduling errors)> 98%
  • Same-day rescheduling success> 70%
  • Prep materials attached to every invite100%

Year one cost vs. comparable admin assistant

  • Pete: monthly salary × 12$3,588
  • Pete: one-time hiring fee$1,500
  • Pete: total Y1$5,088
  • Front-desk / admin coordinator Y1 (low end)$24,000
  • You save (low end)$18,912
06 / Common Questions

About hiring Pete specifically.

Can Pete manage recurring meetings, like weekly team calls or monthly client check-ins?

Yes. Recurring meetings are a core use case. Pete sets them up, monitors for conflicts or attendance changes each week, and updates participants when anything shifts. He also handles the inevitable "can we move this week's call to Thursday?" without involving a partner.

What happens when someone reschedules last-minute?

Pete receives the reschedule request (via email or calendar notification), cancels the original invite, proposes new options based on current availability, and sends the updated invite once confirmed. The whole cycle takes under 10 minutes. You are notified only if the rescheduling cannot be resolved without your input. For example, if a client insists on a time that conflicts with a court date.

Can Pete handle multi-party scheduling with participants in different time zones?

Yes. Pete detects time zones from calendar settings and email signatures. He proposes all times in the recipient's local zone and includes both zones in the calendar invite. For calls with three or more parties across multiple zones, he uses a scheduling poll approach if a single window does not emerge quickly.

Does Pete integrate with practice management software like Clio or MyCase?

Yes. Pete can pull matter context from Clio, MyCase, and Filevine to determine which prep materials to attach to an invite, and logs booked calls back to the relevant matter record. If your practice management tool is not on the standard list, the 14-day onboarding includes a custom integration day for non-standard systems.

Can Pete add custom prep materials and agendas to calendar invites?

Yes, and this is one of the highest-value things he does. During onboarding, you tell Pete what prep materials map to which meeting types (discovery calls get the firm overview and intake summary, 60-day check-ins get the matter status report, etc.). From then on, the right materials attach automatically to every invite without you thinking about it.

Junior · Coordinator · $299/mo

Hire Pete.
He starts Monday after next.

Two weeks of guided setup. Running the calendar unsupervised by day 14. Performance guaranteed for the first 90 days. If he does not meet standard, we replace him or refund the hiring fee.

$299/mo + $1,500 one-time  ·  14-day setup  ·  90-day guarantee  ·  Cancel with 30 days notice